We offer free shipping to Europe, the Americas, Asia, and Australia for orders over $100. Additional shipping fees and price differences may apply to remote areas (such as islands).

If you want to receive the product faster, we will choose a faster and more suitable courier such as DHL/UPS/FedEx/4PX/YunExpress Priority Express to deliver the product according to your location, and the resulting customs duties will be borne by the buyer.

Your order will typically be shipped within 1-3 business days. For delivery, you can refer to the estimated delivery time above.In some cases, delivery may take longer.

After your order is shipped, you will receive an email with updated tracking information.

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Processing Time:

• Before the shipping,please allow us 1-3 business days for processing your order, timing depends on the actual situation(Public Holidays/Weekends excluded)
• Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk(we use this additional time to help ensure the security of your credit information). We may require proof of identification for the billing information received.

Free Shipping Time（Estimate）:

• We provide free shipping worldwide on all orders.
• 10-15 days (According to different countries, the transportation time is different)

Premium Shipping Fee:

• If you choose to use the express delivery method, we need to charge a shipping fee of $10. We will use DHL/UPS/FedEx for delivery. The arrival time depends on the shipping company. It usually takes about 5-10 days
• Shipping costs are subject to the display on the checkout page.
• Note:Since the logistics is undertaken by FedEx/UPS/DHL/4PX Priority Express, the update of the logistics information will be delayed for 3-4 days. Please wait patiently. If the tracking number comes out, we will send it to you by email as soon as possible.

Basic Shipping Fee:

• 7-15 days (According to different countries, the transportation time is different)
• We will give priority to shipping orders using the basic shipping logistics , which will reduce the time by 1-2 days compared to the free shipping logistics.

Track your parcel:

• We recommend that you register an account on our website to keep track of your order.
• Parcel Tracking Site: https://www.17track.net/en.(It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)
• Friendly Reminder:
• If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.
• We are not responsible for the incorrect address entered by you as the customer.
• A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 10% of the total charge per item.

Taxes and Duties:

• Your order may be subject to customs or import duties that are charged once the parcel reaches its destination country. Legally these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell how much the cost would be, as customs policies and import duties vary widely from country to country.
• Customs duty is charged as a percentage of the total value of the goods. The duty rate percentage depends on the country the package is being sent to, but on average is between 3% and 9%. We have no control over the charges which is why we cannot include them in the cost of the item, or within the postage costs. We generally try to reduce the declared value of the package to reduce taxes and fees, but you may still need to pay a small amount of customs fees.
• If you have any questions, please contact Us.

We have warehouses in Germany, France, and the United States to improve shipping efficiency and reduce customer costs. Some products are readily available in local warehouses. If you would like to ship from an overseas warehouse, please contact our customer service in advance to confirm.

We offer a one-year warranty on all products and provide free installation guidance. Our return policy allows returns within 30 days of receiving the product. Only products with quality issues are eligible for a free return. Please note that shipping costs for returns or exchanges due to damage, incorrect installation, improper setup, wrong model orders, or address errors will be the responsibility of the customer.
Product prices do not include installation service fees.

At Autoabc.shop, we strive to ensure your satisfaction. If you are not satisfied with your purchase, we offer the following return and refund policy:

1. Return Policy

You have 30 days from the date of delivery to return a product if you're not satisfied. After 30 days, we cannot offer a refund or exchange unless the issue is related to product quality.

2. Refund Policy

For orders without discount codes, we can only refund the price difference if there is a promotional change within 24 hours of purchase.

3. Order Cancellation

If you cancel your order within 12 hours of payment, a $5 processing fee will apply. If the order has already shipped, we cannot process an immediate refund. Please contact our customer service team for more details.

4. Return Eligibility

If the issue is due to installation or setup (not product quality), the product must be unused, in original packaging, and with tags intact. Return shipping costs are the buyer's responsibility and are non-refundable. Once we receive the return, we will process your refund.

5. Restocking Fee

A $40 restocking fee applies to returns made after 15 days.

6. Damaged or Incorrect Items

Please inspect your order upon receipt. If the item is damaged or incorrect, contact us immediately, and we will resolve the issue.

7. Exchanges

Exchanges are only accepted for defective or damaged items. Please reach out to our customer service for assistance.

8. International Shipping Notes

• Before purchasing, please confirm product details as we do not accept returns for non-quality related issues.
• To ensure smooth customs clearance, label the item as a “video interface” with an invoice value of $20 per item, and remove the AUTOABC brand from the packaging.

If you have any further questions, feel free to contact us at support@autoabc.shop.

All products provided by AUTOABC are aftermarket accessories and are not official products of the original equipment manufacturers (OEM) or related brands.

All brand names, trademarks, and logos mentioned are used solely to describe compatibility or applicability. We have no direct affiliation, authorization, or partnership with any of the mentioned brands or manufacturers.

About AUTOABC Products

All products provided by AUTOABC are third-party aftermarket accessories and are not original equipment manufacturer (OEM) products, nor are they authorized, produced, or endorsed by any car brands, vehicle manufacturers, or related companies.

AUTOABC specializes in developing and providing high-quality third-party automotive accessories, including CarPlay adapters and multimedia interfaces. While our products are designed to be compatible with specific in-car systems, they are not OEM products and have not been approved or authorized by any original brand.

Use of Trademarks and Brand Names

Any trademarks, brand names, vehicle models, or logos mentioned on our website, product descriptions, or marketing materials are used solely for the purpose of describing compatibility or applicability. Their appearance does not imply any official affiliation, partnership, authorization, sponsorship, or endorsement by the respective brand owners.

Our accessories are intended for consumers seeking third-party solutions to enhance or replace their in-car multimedia and connectivity systems.

Installation & Compatibility

AUTOABC aftermarket products are designed for specific vehicle infotainment systems, but actual compatibility may vary due to software updates, regional configurations, and different vehicle versions.

• It is the customer's responsibility to verify product compatibility before purchasing.
• Professional installation is recommended to ensure proper functionality.
• AUTOABC is not responsible for any damage resulting from improper installation, misuse, or software conflicts.

Warranty & Customer Support

Our products come with a limited warranty, covering manufacturing defects and performance issues under normal use. This warranty does not cover damages caused by improper installation, unauthorized modifications, or external factors.

For compatibility inquiries, warranty claims, or technical support, please contact our customer support team：support@autoabc.shop

Legal Disclaimer

Customers purchasing and using AUTOABC products acknowledge that our products are third-party aftermarket accessories. AUTOABC is not responsible for brand association, conflicts with vehicle warranties, or potential software/hardware compatibility issues.

Thank you for choosing AUTOABC! We are committed to providing high-quality aftermarket solutions to enhance your driving experience! 🚗✨

XMAS20

December 22nd - January 3rd